Emilia Adamowicz
Independent advisor to CEOs, CFOs and Global Business Services leaders making critical decisions on Shared Services, Global Business Services and operating model transformation.
Whether establishing a new GBS organisation, redesigning an existing model or recalibrating a transformation already underway, I help leaders challenge assumptions, navigate complexity and realise the value they expect from their investments.
“Designing transformation is only the start. The real test is whether it works in the reality of your organisation and delivers the value it promised.”
Every organization is unique - that's why transformation is never black and white.
Clarity
“The right answer starts with the right questions.”
Structure
“Transformation doesn’t happen by accident.”
It requires clear direction from the top, focused execution from bottom up and continuous dialogue throughout the organization
Impact
“Business cases create expectations. Results create value.”
Ways of engagement that meet your needs
Tailored corporate advisory
For Corporate Clients - tailored, in-depth and/or longer-term engagements. Advisory focused on strategic matters, e.g. operating model design, digital transformation, GBS or Shared Services strategy, performance frameworks, GPO maturity development, other specific projects.
Outcome based fixed rate
Leader's Package
For individuals - more complex topics: e.g. support leadership narrative, GBS/Shared Services strategy & transformation.
5 sessions of 60 minutes over typically 2 months
Discounted hourly rate
Ad hoc problem solving session
For individuals - if you have a particular challenge you want to solve here and now, I am your sparring partner to figure out the right solution, remove bottlenecks.
One-off 60 minute session
Hourly rate
How It Works
4 steps approach for each type of engagement

Explore & Diagnose
Design the Way Forward
Enable Execution
Elevate Results
Key Challenges I Help Solve
Strategy
• Deciding whether the current operating model can support future business ambitions
• Determining how GBS should evolve to deliver greater value, not just lower cost
• Making the right strategic choices before major investments are committed
Process Performance
• Restoring accountability when performance is diluted across functions, regions, business units
• Deciding when incremental improvement is no longer enough
• Resetting performance expectations with captives or outsourcing partners
Technology & Operating Model Fit
• Decide how digital, automation, or AI should change the way work is done
• Avoiding technology investments that reinforce outdated operating models
• Setting a coherent direction before tools, vendors, or platforms are selected
Change & Org readiness
• Turning leadership alignment into sustained organisational commitment
• Addressing behaviours and local realities that undermine transformation
• Ensuring accountability remains with the business, not the programme team
Leadership Alignment & Ownership
• Aligning senior leaders around a single definition of success
• Establishing real authority for Global Process Ownership
• Resolving tensions between central direction and local autonomy
Let’s discuss your specific situation and explore solutions.
Book a 30-min Call
Experience
Independent Executive Advisory
(2025 - present)
Engie
(2023-2025)
Led GBS Transformation Portfolio
Led Program and Value Management
Shaped GBS Location strategy and set up delivery center
Carlsberg
(2019-2023)
Led Shared Services, its support functions, strategy & transformation
Managed Global Outsourcing partnership
Led digital back office transformation program
Novartis
(2013-2018)
Accenture
(2009- 2012)
17 Years
Leading global transformations
8 Industries
Cross-sector expertise
Strategic Partnerships
Board-level advisory
Value Creation
Proven ROI delivery
Hear from the leaders.
Real feedback from leaders who’ve worked with me.